Refund & return policy
Refund & return policy
At Alam & Associates, we are committed to providing high-quality legal and business consultancy services. Our goal is to ensure client satisfaction through transparent communication, expert legal guidance, and professional service delivery. However, due to the nature of legal services, refunds and returns are subject to specific conditions.
Refund Eligibility
As legal services involve research, documentation, and advisory work tailored to each client, refunds are generally not applicable once services have commenced. However, a refund request may be considered under the following circumstances:
- If the service has not yet been initiated.
- If there was an error in processing the payment.
- If Alam & Associates is unable to fulfill the agreed-upon service due to unforeseen circumstances.
Non-Refundable Services
The following services are non-refundable:
- Completed legal consultations, advisory, or documentation.
- Government fees, taxes, and third-party charges incurred on behalf of the client.
- Any service where work has already begun or been substantially completed.
Service Modifications & Adjustments
If a client is dissatisfied with any aspect of our service, we encourage open communication. In certain cases, we may offer service modifications or adjustments to ensure client needs are met effectively.
Requesting a Refund
Clients who believe they are eligible for a refund must submit a written request via email or official correspondence, providing details of the service, reason for the request, and supporting documentation. Each request will be reviewed on a case-by-case basis.
For any inquiries regarding our Refund & Return Policy, please feel free to contact our support team for assistance.